Effective Date: July 13, 2026 Monkey Tail Ranch (“Monkey Tail Ranch,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://monkeytailranch.org (“Website”), make a donation, volunteer, apply to participate in one of our programs, or otherwise communicate with us.

Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

• Name
• Mailing address
• Email address
• Telephone number
• Information you provide in contact forms
• Volunteer information
• Puppy raiser application information
• Service dog application information
• Donation history
• Any other information you voluntarily submit

Technical Information

When you visit our Website, WordPress and related technologies may automatically collect information such as:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Respond to inquiries.
• Process donations.
• Communicate about our programs and services.
• Review volunteer and program applications.
• Send newsletters and updates if you have opted in.
• Improve our Website.
• Maintain records required for nonprofit operations.
• Comply with legal obligations.

We do not sell your personal information.

Donations

Online donations are processed through Zeffy. Payment card information is collected and processed directly by Zeffy. Monkey Tail Ranch does not receive or store your complete payment card information. Please review Zeffy’s privacy practices before submitting payment information.

Cookies

Our Website may use cookies to:

• Improve website functionality
• Remember preferences
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings, although some Website features may not function properly.

Third-Party Services

We may use trusted third-party providers to operate our Website and nonprofit services, including:

• WordPress
• Zeffy
• Website hosting providers
• Email communication services
• Security services
• Analytics providers

These providers may have access to information necessary to perform services on our behalf.

Email Communications

If you subscribe to our mailing list or otherwise provide your email address, we may send newsletters, event announcements, fundraising communications, and organizational updates. You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us.

Volunteer and Program Applications

Information submitted through volunteer, puppy raiser, or service dog applications is used solely to evaluate participation in our programs and to communicate with applicants. Submission of an application does not guarantee acceptance into any program.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to:

• Provide services
• Maintain nonprofit records
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Children’s Privacy

Our Website is not directed toward children under 13. We do not knowingly collect personal information from children without appropriate parental or guardian involvement. If you believe a child has submitted information to us, please contact us so we may remove it.

California Privacy Rights

If you are a California resident, you may have rights under applicable California law regarding your personal information, including the right to:

• Request access to personal information we maintain about you.
• Request correction of inaccurate information.
• Request deletion of personal information, subject to applicable exceptions.
• Request information about how your information is used.

To exercise these rights, please contact us using the information below.

Third-Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact: Monkey Tail Ranch 1993 Orchard Rd, Hollister, CA 95023 Phone: (408) 250-1206 Email: elise@monkeytailranch.org   Terms & Conditions Effective Date: July 13, 2026 Welcome to Monkey Tail Ranch (“Monkey Tail Ranch,” “we,” “our,” or “us”). By accessing or using https://monkeytailranch.org (“Website”), you agree to these Terms & Conditions. If you do not agree to these Terms, please discontinue use of the Website.

Website Use

You agree to use this Website only for lawful purposes and in a manner that does not interfere with the rights or use of the Website by others. You agree not to:

• Attempt unauthorized access to the Website or its systems.
• Upload malicious software.
• Use the Website for fraudulent or unlawful purposes.
• Copy Website content without permission except as permitted by law.

Intellectual Property

Unless otherwise noted, all Website content—including text, graphics, logos, photographs, videos, program materials, and design—is the property of Monkey Tail Ranch or used with permission and is protected by applicable intellectual property laws. You may view and print content for personal, non-commercial use only.

Donations

Donations made through the Website are voluntary and help support the mission and programs of Monkey Tail Ranch. Payments are securely processed through Zeffy. Unless otherwise required by law, donations are considered final. If you believe a donation was made in error, please contact us promptly so we can review your request.

Volunteer and Program Applications

Submitting an application to volunteer, become a puppy raiser, request services, or participate in any Monkey Tail Ranch program does not create a contractual relationship or guarantee acceptance. Monkey Tail Ranch reserves the right to approve or decline applications at its discretion.

Accuracy of Information

You agree that any information you submit through the Website is accurate and complete. Providing false or misleading information may result in denial of participation in our programs.

Website Availability

We strive to keep the Website available but do not guarantee uninterrupted or error-free operation. We may suspend or modify the Website at any time without notice.

Third-Party Services

The Website may link to or utilize third-party services, including Zeffy and other providers. Monkey Tail Ranch is not responsible for the content, security, or practices of third-party websites or services.

No Professional Advice

Information provided on this Website is for general informational purposes only. Nothing on this Website should be considered legal, medical, veterinary, financial, or professional advice.

Disclaimer of Warranties

The Website is provided “as is” and “as available.” To the fullest extent permitted by law, Monkey Tail Ranch disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Monkey Tail Ranch, its directors, officers, employees, volunteers, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Website.

Indemnification

You agree to indemnify and hold harmless Monkey Tail Ranch, its officers, directors, employees, volunteers, and affiliates from claims, damages, losses, liabilities, costs, and expenses arising from your misuse of the Website or violation of these Terms.

Governing Law

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles. Any legal action relating to these Terms shall be brought in the appropriate state or federal courts located in California.

Changes to These Terms

We may revise these Terms from time to time. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

Contact Us

Questions regarding these Terms may be directed to: Monkey Tail Ranch 1993 Orchard Rd, Hollister, CA 95023 Phone: (408) 250-1206 Email: elise@monkeytailranch.org